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  • Banzai support

    Help, I'm Stuck!

    If you ever get lost or stuck while playing Banzai, there are several things you can do.

    • If you can’t remember what has happened in the game so far, try clicking on the back arrow in the instruction bar.

    This option will show you all the past dialogue and instructions, which can give you an idea of what you need to do.

    • If you can’t figure out what to do, try doing something—anything—in the app, because it prompts the game to give you a hint. For example, try taking $100.00 from Checking. Making this withdrawal at a random point in the game might not be what you’re supposed to do,  but the game will tell what you did wrong and give you a hint to what the correct action is.

    • If you are lost but know that some sort of money is supposed to be transferred, ask yourself whether you are recording an expense or income.

    Read the receipt carefully. Sometimes the amount you think you need is designed to throw you off. For example, you could receive a bill where it gives you two options. Pay now and it will only cost $25, or wait and pay $50 when the bill is due.

    If you’re feeling truly stuck, there’s help: chat with us or call us at 888.822.6924.